Password Recovery / Authorized access
Authorized access only
We help lawful owners and authorized agents. We refuse work that looks unauthorized. This page is about how we run engagements — not what a court or statute requires in your matter.
Our refusal policy
We refuse requests that appear unauthorized, incomplete, or inconsistent. We may require government ID, proof of purchase, estate or client authority documents, written company/IT authorization, or a notarized affidavit before work begins. Providing false information voids the engagement and may be reported where required by law.
What you attest when you submit
You confirm you are the lawful owner or an authorized agent, that you have full legal right to access the file(s) and information in them, and that you request recovery solely for lawful purposes. You remain responsible for confirming your rights and for how recovered access is used afterward.
Attorneys & estates — how firms typically engage us
Counsel often opens the matter, sends intake documents, and asks us to invoice the firm or estate. After assessment we can bill Net 15/30 on approved matters. You do not need to know the password — the decedent’s or client’s computer, family patterns, and the file type usually matter more. We still need a complete authority package for our files before recovery work. We do not give legal opinions on standing or probate procedure.
Executors & families
If you are acting for an estate, work with your attorney on what authority you have. For our intake, we typically need court or equivalent authority documents plus ID. Password memory is optional; access to the PC or drive where the files lived helps far more. When unsure, pause and ask counsel before shipping drives or uploading files.
Not an expert-witness or digital forensics practice
This is a technical access-recovery service, not a digital forensics or expert-witness practice. We do not offer expert-witness services, litigation consulting, or courtroom testimony. Engaging us for password recovery is not an agreement that we will act as an expert in any dispute. Any status notes or reports we provide are for the engagement only and are not expert opinions unless we separately agree in writing. We do not accept expert-witness or deposition work as part of standard recovery.
Also worth knowing
- Service limited to assets you can document as yours or for which you can show authority that meets our intake policy.
- We are not responsible for disputes over ownership or authority, or for misuse of recovered data.
- Standard recovery does not include expert testimony or deposition appearances.
Questions about this page
Do you decide if I am the legal owner?
No. You and your attorney confirm your rights. We screen paperwork against our intake policy and refuse when something looks wrong or incomplete.
Can you invoice our law firm?
Yes, on approved matters after assessment — typically Net 15/30. Contact us with the firm billing details when you open the request.
Will you testify as an expert witness?
No. Standard password recovery does not include expert-witness services, depositions, or litigation consulting. Any separate agreement would have to be in writing and is not part of normal recovery work.
Ready to proceed?
Assessment is $149 (non-refundable). We confirm scope and authority before any recovery work.
Go to assessment requestMore service explainers
- Pricing Assessment $149 · recovery success fee only if we unlock · refunds.
- How it works Assessment, quote, fees if we succeed, and how files move.
- What we do & don’t In-scope file types and what we will not attempt.
- Before we start What we typically request — our intake policy, not legal advice.
- DIY vs professional Vendor resets and self-help vs hiring authorized recovery.