Password Recovery / DIY vs professional
DIY options vs professional recovery
Some lockouts belong with the vendor’s own reset flow. Others are file- or device-level passwords where a professional attempt may help — only if you are authorized.
Try the vendor first when it fits
Online accounts (Microsoft, Google, Apple ID, bank portals, SaaS) usually have official account-recovery paths. Use those. We are not a substitute for vendor identity verification on cloud accounts we do not control.
When file or local-PC recovery is the problem
Password-protected Office/PDF/ZIP files, QuickBooks company files, supported password manager vaults, and local Windows logins on machines you control often cannot be fixed by “forgot password” on a website. That is the lane this service is for — after assessment and proof.
What we will not help you DIY
We do not publish crack tutorials, attack recipes, or steps meant to bypass security on assets you do not own. If a guide would only help unauthorized access, it does not belong here.
When paying for assessment is reasonable
The file or PC matters for business continuity or estate administration, DIY vendor paths do not apply, you can document authority, and you want a feasibility read plus a clear quote before spending on a long attempt.
Also worth knowing
- Out of scope for us even as a paid job: BitLocker/FileVault, domain admin, crypto wallets, mobile decryption, macOS Keychain.
- If DIY “unlocker” sites ask you to upload sensitive estate or client files with no authority check, treat that as a risk — not a recommendation.
Questions about this page
Can I just download a free unlocker?
That is your choice and risk. Free tools do not replace proof of authority, custody discipline, or a scoped professional engagement. We only work authorized requests under our process.
Will you walk me through cracking a file myself?
No. We offer authorized recovery as a service, not attack tutorials.
Ready to proceed?
Assessment is $149 (non-refundable). We confirm scope and authority before any recovery work.
Go to assessment requestMore service explainers
- Pricing Assessment $149 · recovery success fee only if we unlock · refunds.
- How it works Assessment, quote, fees if we succeed, and how files move.
- What we do & don’t In-scope file types and what we will not attempt.
- Before we start What we typically request — our intake policy, not legal advice.
- Authorized access Refusal policy and how attorneys or estates engage us.